Privacy Policy

PRIVATE POLICY

Thank you for visiting our wedsite. We respect the privacy of our visitors and customers, are committed to protecting your personal information and take your online safety seriously. To better serve you and so you understand how your information is used on our site we have explained our Privacy Policy below.

Information we collect:

We believe it's important for you to know what type of information we collect when you use our site. This information includes your email, name, business name (if relevant), street address, zip code, city, country, telephone number and password. We collect this information in several different ways; to begin with we use cookies that are needed to compile and aggregate non-personally identifiable information about the visitors to our web site. Personally identifiable information consists of information that is unique to you, such as credit card number and bank account numbers.

This information is used in the following ways:

To make the site easier for you to use by not having to enter information more than once.
To help you quickly locate information, products, and services.
To allow us to create content on the site that is most relevant to you.
To alert you to new information, products, and services.

Registration and Ordering:
During registration you will be prompted to provide us with your name, shipping and billing address, phone number, email address and credit card number. In addition, we may also ask you for your country so that we can comply with applicable laws and regulations. We might also ask for your gender. This sort of information is used for billing purposes, to fulfill your order, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem when processing your order we may use the personal information you provide us with to contact you.

Email Addresses:
When placing an order if you sign up for our email newsletter we will use this email address to notify you when we stock a new brand or product style, and inform you in advance about up and coming offers and contests. Your participation in a contest is completely voluntary, and you may choose whether to participate and disclose information to us.

Privacy Security:
We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees must sign a confidentiality agreement that forbids them from disclosing any information to which they have access, to other individuals or entities.

Types of Email Sent to Customers:
We send email content to our customers that may include transaction emails, shipping notification, weekly deals, promotional notices etc.

Newsletters and Email Promotions: 
We use email to communicate news and special promotions to our members. If you'd rather not receive these messages, you can click the unsubscribe link on the email and you will be unsubscribed from the mail list immediately.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at sales01@toppartner.cn.



Terms of Service

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Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Yiwu Ivanda Craft Co,.Ltd.

YIWU YUNHE IMP&EXP CO.,LTD. is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Yiwu Ivanda Craft Co,.Ltd app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Yiwu Ivanda Craft Co,.Ltd app won’t work properly or at all.

The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app

You should be aware that there are certain things that Yiwu Ivanda Craft Co,.Ltd will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Yiwu Ivanda Craft Co,.Ltd cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Yiwu Ivanda Craft Co,.Ltd cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Yiwu Ivanda Craft Co,.Ltd cannot accept responsibility.

With respect to Yiwu Ivanda Craft Co,.Ltd’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Yiwu Ivanda Craft Co,.Ltd accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android, iOS & KaiOS – the requirements for system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Yiwu Ivanda Craft Co,.Ltd does not promise that it will always update the app so that it is relevant to you and/or works with the Android, iOS & KaiOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2020-12-10

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at sales01@toppartner.cn.


Shipping Policy

  1. Q : How to order ?

       A : Step 1 , please tell us which model and what is the quantity you need

             Step2, After you choosed,we will make sample and confrimed with you

           Step 3,then we will make a PI for you to confirm the order details

           Step 4, when we confirmed everything together , you can arrange the payment

          Step 5,finally we deliver the goods within the stipulated time .

  2. Q : When will deliver?

      A : OEM &ODM order : 20-25 days after recieved the deposit.

  3. Q : What is the terms of payment ?

      A : T/T,Western Union, Moneygram

  4.  Q : Do you support drop shipping ?

                A : Yes,drop shipping is available

  5. Q : Do you have  after - sales service ?                       

     A: Yes , we do . If any accessories are damaged, we will provide them for free. We will try our best to satisfy all the good opinions of customers. 
6. Q : What kinds of shipping ?
    A : DHL, Fedex,Ups , Air shipping , Ocean Shipping ...